DressLily Reviews

3.0

/5.0

45 customer reviews

5

icon

18

4

icon

3

3

icon

4

2

icon

2

1

icon

18

47 %

reviewers recommend

DressLily

DressLily, known for its women's clothing and accessories, is rated 3.0 out of 5. The rating reflects how fashion-forward women and teens view their experience with DressLily. Reviews of DressLily are verified before publication.

icon

How would you rate DressLily?

45 Reviews on DressLily

by Randall B.

Sep 12, 2022

I've seen worse but still

I had my doubts and they turned out to be correct. What you see is not what you get with this website. What you get is a thin, stretchy, what I'm going to call a "Chinese knockoff" or even what you might call a "Wish" knockoff. The pattern you want to buy is printed onto this super thin, stretchy material. Thin to the point that if you didn't get the proper size or if the material needs to stretch you're going to see through it. I bought multiple pieces all with the same result but I've provided pictures for 1, the 1 that I was really excited for and the whole reason I broke down and ordered in the first place. If there is ribbon on any piece of clothing ordered it's thin, gift wrap ribbon. Super cheap material. I do not recommend buying from this website, it is not as it appears, no matter how good it looks.

by Charlie157

Sep 08, 2022

Absolute bs

Awful they messed up my address sent my package to the wrong state and claim they can't change it because it's been shipped. I've submitted several tickets requesting them to send it to my actual address the one I gave them in the first place. I even sent screen shots proving that they messed up my address. They just keep arguing with me that they can't change it and have not offered any way to reconcile the order. Oh also the customer service person claimed it was my fault that it got delivered to wrong place...

by Rivera145

Sep 07, 2022

This shop is a scammer

This shop is a scammer! Do not order from here! I ordered, I didn't receive the item and they will not return my money or send me a new product.

by Clinton Ford

Aug 30, 2022

I love everything that I have ordered…

I love everything that I have ordered and so does my daughter. The clothes are our styles and super cute. They fit well. A medium is a medium. The customer service was good when I didn't like something they were quick to refund the money with credit which I didn't mind cause I just bought some other stuff.

by Adrian240

Aug 25, 2022

I love the quality of their products.

I have made 3 orders and I received all of them before the estimated time and I love the quality of their products.

by Joann P.

Aug 25, 2022

True in size

The true is i afraid to buy online shop but when I saw dresslily and i try it. i not disappointed Good quality,true in size ,cheap not wasting money to buy clothes

by Andre H.

Aug 25, 2022

Thank you dresslily

Thank you dresslily, I got my 4 pairs of sunglasses today. All are good and I love them very much.

by Katrina945

Aug 23, 2022

Order number LL2208041457343644

bought 2 sets ,leggings and top and another pair leggings , the size and material is spot on , would definitely recommend .I will be buying more

by Gary Snyder

Aug 20, 2022

If I could give zero stars I would! Huge scam.

Placed two orders and received the smaller priced one. Thw larger one is missing and they refused to issue a refund and offered 100pts. We have been through all their chats and messages. We called them and they said they could not talk due to system issues and never called back. We contacted the cc company and they will be pursuing this further. DO NOT BUY FROM THEM!

by Amber R560

Aug 19, 2022

Awful returns process

I ordered swimwear and some turned out too big. I have now been trying to return them for over a week. The process is ridiculous, you have to contact customer service who send you an e-ticket and say they will be in touch for 24 hours, I have now sent 2 in the past 10 days and had nothing back. Will never be ordering again.

DressLily Q&A

icon

Submit your question

Ask a DressLily question and get answers!

Q:

Yes. I have complaints about your service and I need a viable call No: to get answers on my shipment I received today. How come the product I ordered on your website doesn't match what was sent to me. How come all requests sent to you will not send to you? How come you don't have a viable customer complaint department phone No:

A:

I placed an order for a dress in the first week of December. It is now the second week of January and I still do not have the dress. We have gotten everything from 'it is stuck in customs' to 'call your post office'. They gave us a tracking number but the USPS shows they never got the package. It was supposedly sent out on Dec 12! THIS COMPANY IS NOT AN COMPANY THAT I WILL DEAL WITH AGAIN!

by Jessica803 - January 10, 2018

A:

You may get something back and you may not. NEVER order from this company again and post reviews where ever possible, to warn others. Firstlevelinvestors.com

by Naomi371 - April 25, 2016

A:

When we are not receiving full refunds back, this company is still making major money from us. PLEASE STOP ORDERING FROM THIS COMPANY. YOU WILL NEVER BE FULLY SATISFIED.

by Emma Jennings - April 24, 2016

Answer This Question

View All Answers

Q:

I just have a gut feeling that an extra large is more like a small or medium in their clothes. Normally when ordering from QVC or HSN, IX clothes are way too big for me and L a bit too tight. So XL is perfect for me. Getting ready to put in a large order and now thinking otherwise.

A:

This company sucks. I ordered expedited shipment and still haven't received my order. The number they have for customer service stay with a busy signal. They also stated that my order was shipped out online. And they also had the longest ridiculous tracking number. When I called to track my package the postal office told me that number wasn't right it's to long. I tried reaching out to dresslilly on that live chat and it was a waste of time. They are never online complete scam I'm going to give them one more week just to see if my package will arrive if not. I will most definitely call my bank and get my money Reimbursed. I'm not playing with this company it doesn't make since on how they play with people money. I wish I would have checked the reviews first before I ordered.( PLEASE DON'T ORDER FROM THIS COMPANY)and I noticed it's to many bad reviews. If you see any good reviews on here don't trust that they think they slick its coming from them

by Shane Wells - November 28, 2017

A:

They never completed our order and wanted to refund us 3/4 what we spent. Shop elsewhere...

by Hart581 - April 15, 2016

A:

Please don't even bother ordering from them, you would be so disappointed with the quality and sizing. The items look nothing like the pictures honestly.

by Evan851 - April 15, 2016

Answer This Question

View All Answers

Q:

About how small do the sizes run?

A:

I just got these last week. The black one was supposed to be about a size 18. It was about a size 6. The gold one, who the heck knows what that thing is! The top fits a 42 G and the bottom a size 10-12.

by Dale Horton - April 04, 2016

A:

Save your money and shop else where you will not like their clothes

by Williamson692 - April 04, 2016

A:

Extremely small. These clothes are coming directly from China. I wouldn't bother ordering from them at all, but if you do, don't figure on sending the items back if they don't fit. It would cost more than you paid for the clothes, to send them back.

by Welch554 - April 03, 2016

Answer This Question

View All Answers

Q:

I want to order shoes in the men size can someone give me some feedback on this

A:

Stay VERY far from this company! All they sell is absolute garbage! You will NOT be happy and will NOT be able to return the garbage to them period. Well you can return it but it would cost more than the garbage you bought. Hope this helps!

by Gregory Morales - March 30, 2016

A:

I you want to buy anything from this company, DON'T. This company takes your money and you get nothing in return. This company is a scam. So glad you read reviews before buying anything from any company. Dresslily and zulilly are the same company, avoid this company at all costs. Go buy from your local store for shoes, you will be happy you did.

by Stella592 - March 23, 2016

A:

Stay Away. They responded to my review here pretending to help but left no contact info so I got stuck with the trash I got from them. After reading all these reviews why would you bother with this company?

by Andrew489 - March 22, 2016

Answer This Question

View All Answers

Q:

Is this site a scam

A:

Please help me, I bought a dress from lily Gown, it took ages to arrive and when it did, oh my its utterly horrendous. Doesn't look anything like the dress in the images. I have tried connecting them to get a refund and they won't answer. It was £195. Please how can I get my money back

by Charles G. - April 20, 2020

A:

It is NOT secure and YES IT IS A SCAM

by Randy551 - April 20, 2018

A:

While I have not ordered from this site yet, my sister has. This site is not as bad as people say, but there are a few things about it you need to take in to account when ordering. One, is that these items come from China, so unless it says priority shipping on the item (It looks like a little lightning bolt in a circle on each item.), it could take a month or better to get it. Two, is that these items coming from China, are subject to customs, so if for whatever reason you don't get your item, this could be why. I can't speak for returns, as my sister got the item she ordered a little over a month after ordering. Just keep in mind those two things, and that will take a bit of the mix ups off this site. Remember to pay attention to the shipping, and size information too, as a lot of the stuff is Asian sizing.

by Ben161 - March 10, 2018

Answer This Question

View All Answers

icon

119 Coupons Available

All Coupons

icon